Warranty

HOW MANY YEAR WARRANTY DOES POCAVI OFFER?

 

Because we believe so much in the craftsmanship of our watches, We more than double industry standard of two year warranty by offering a FIVE YEAR WARRANTY on all Pocavi Watches. Nonetheless, your watch is covered by our limited warranty against any defects in manufacturing; this includes the watch movement, indexes, dial, and hands.

 

HOW MANY YEAR WARRANTY DOES POCAVI OFFER?

 

Pocavi Warranty does not cover:

  • Defects and damages due to loss, theft, fire, water, or a natural disaster
  • Failure or damage caused by improper use, carelessness (knocks, dents, crushing, broken crystal/glass, etc.), or accidents
  • Failure or damage caused by unjustifiable repair or modification
  • Esthetical changes, defects, and damages due to normal wear and tear and aging (e.g. minor scratches on the case and/or crystal, altercation of the watchband and peeling of the plating, etc.)
  • Battery, wristband, crown, or crystal/glass
  • Watches where the serial number is missing or has been erased, altered, falsified, replaced, defaced, or made illegible.

Pocavi does not honor any warranty claims that are not accompanied by the original documentation. To obtain a repair or replacement under this limited warranty, you must ensure that the authorized retailer, from where the timepiece was purchased, has appropriately filled in the warranty card.